OUR CUSTOMERS TRY US ONCE, AND THEN USE US FOREVER. WHY?
We understand that accurate data collection on our part is the only avenue to accurate decision making for you. From executive to consumer interviewing, we deliver unsurpassed quality from our staff.
Our commitment to customer service is unrivalled. ACCOUNT REPRESENTATIVES ARE ACCESSIBLE 24 HOURS A DAY, 365 DAYS PER YEAR. Every member of the Smile Outsourcing is equipped with Internet email on his or her desktop that includes instant message notification. Our responsiveness allows you to rest assured that you will always be able to get in touch with your project contact.
With trained and experienced interviewers on staff, we are prepared to handle your largest or smallest study. It is not uncommon for our staff to prepare a study and finish data tabulation within 24 hours. Smile Outsourcing refined procedures in place to ensure questionnaire set-up, data collection, coding and tabulation is done within your time frame. We deliver project progress reports and top-line data at the close of every interviewing shift.
Our ability to remain flexible is what makes Smile Outsourcing your best choice for telephone data collection. We focus on being attentive to the specific requirements of each individual client and study. Naturally we have systems in place to ensure your phone work runs smoothly. We also understand that your projects are unique. We have the experience to accommodate your special needs.
Smile experienced marketers add insight to your data and apply marketing to your business problems.
- STRATEGIC THINKERS - POSITIONING, INTEGRATION, AND EFFECTIVENESS.
- COMMUNICATION EXPERTS - LISTENING, VALIDATION, CLARITY, AND UNDERSTANDING.
- ADVERTISING EXPERTS - BRANDING, CREATION, IMPLEMENTATION, AND PLACEMENT.
- BUYER BEHAVIOUR EXPERTS - PROBLEM RECOGNITION, SEARCH, ALTERNATIVE EVALUATION, CHOICE, AND POST PURCHASE.
- RESEARCH SAVVY - METHODOLOGY, IMPLEMENTATION, COLLECTION, ANALYSIS, AND TRANSLATION.
- FORWARD THINKERS - TECHNOLOGY, TRENDS, AND CREATIVITY.
- RESPONDENT DATABASE EXPERTS - QUALITY, RECRUITMENT, AND MAINTENANCE.
